Very concerned. I ordered one of these blocks on 8/19 and it hasn’t shipped. I’ve reached out via email(twice), toll free number, Instagram (dm and commented on a post) all with no response. Order #14824 please please please get back to me! It was supposed to be a very special gift and I’m sad that the occasion has passed. Even more sad that I can’t get in touch with anyone from this company. Please!
https://www.fedex.com/fedextrack/?action=track&trackingnumber=392667489446
It’s been in Memphis since 9/3
Hello David. I emailed you twice and no response. Looks like my order #14925 got a clearance delay. This is an inconvenience. Please solve this issue. Thanks.