Absolutely! We offer a hassle-free return policy. If you are not completely satisfied with your items or have received defective items, please contact us here. We will guide you through the return process and provide you with the necessary assistance.
Yes, we take the security and privacy of your personal information seriously. We have implemented robust security measures to protect your data. Rest assured that your information is encrypted and stored securely.
Ordering from our site is a breeze!Just follow these steps:
Once your order is confirmed, we will process it and ship it to you promptly.
Yes, we ship worldwide.
No, creating an account is not required. You can checkout as a guest. However, we highly recommend creating an account for a more streamlined shopping experience. With an account, you can track your orders, view order history, and receive personalized offers and recommendations.
Once your order has been shipped, you will receive an email notification with your tracking number. You can use this number to track your shipment and monitor its status on our website or through the carrier's online tracking system. You can check the status of your order here.
We understand that circumstances can change. If you need to change or cancel your order, please contact us here as soon as possible. While we will do our best to accommodate your request, please note that once your order has been processed, it may no longer be possible to make changes.
Unfortunately, at this time we do not offer an exchange service. However, we are more than happy to assist you with returns and refunds.
If you have any other questions that we haven't answered, please feel free to contact us!
Delivery promis3d for October 27th. To date, not received
Perfect Thank You gift for my neighbors that do so much for me!
I recently ordered 2 customized cutting boards for gifts. They truly exceeded my expectations! I highly recommend Maison Custom!
I received my beautiful champagne flutes via FedEx, and unfortunately one was broken. I reached out to David and he immediately replaced it. I can't fault the product or service!