Personalized Decanter
A personal detail. An everyday favourite.
Make it yours
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Standard Delivery:Nov 18 - Nov 23
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Expedited Delivery:Nov 16 - Nov 19
High-quality, luxurious glass and a plastic tip for an airtight fit that keeps beverages fresh.
Hand wash ONLY. Do not put in dishwasher. Gently wash with a damp cloth and a little soap.
Ships out within 3 Business Days. A tracking number will automatically be emailed to you once it ships.
Need a custom design or bulk order? We're happy to accommodate you. Just email info@maisoncustom.com or call toll free 1-800-396-0657
MAISON CUSTOM is a small family business based in the USA and Canada. We specialize in quickly producing and delivering premium quality personalized gifts that will be cherished for years to come.
THE MAISON POINT OF VIEW
Made to mean something.
The details
High-quality, luxurious glass and a plastic tip for an airtight fit that keeps beverages fresh.
The personal touch
A name, a date, a few words that only you would choose. Turn a thoughtful piece into something unmistakably personal.
Shipping Costs and Delivery Times
MAISONCUSTOM currently only ships to the USA and Canada.
Shipping cost is a flat rate of $15. All orders over $150 ship for free.
Please allow 5 to 7 days for your order to ship.
Delivery can take 2 to 7 business days depending on where you order from.
We ship orders from USA and Canada depending on where you are located.
MAISONCUSTOM works with a variety of shipping couriers and delivery companies including the ones listed below. We automatically send out the order with the best option available.
Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.
Keep in mind tracking information will be updated online one (1) business day after your order has been shipped.
Taxes
United States
There are currently no taxes or duties charged to orders delivered in the USA.
Canada
For orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to.
If it's been 7 business days since you received a tracking number and your order still hasn't arrived, please send an email to info@maisoncustom.com
Returns
Please note, due to the nature of personalized products, MAISONCUSTOM does not offer returns. We do have a 30-Day 100% Satisfaction Guarantee meaning we will do everything we can to make sure you are happy with your order. If you have any issues with an item you have received please reach out to info@MAISONCUSTOM.com within 30-days so we can make it right.
Below are some common concerns customers may have before making a purchase. If you have an additional questions feel free to email: info@MAISONCUSTOM.com
- How long will it take to receive my item?
99% of MAISONCUSTOM orders leave the warehouse within 24 hours. Once shipped, time in-transit will depend on your location and which carrier we used. Most orders are delivered within 3 to 8 business days.- What is your return policy?
Since of all the items at MAISONCUSTOM are sold personalized, they cannot be returned. Rest assured, we do have a 100% satisfaction guarantee though.- What is your 100% satisfaction 30-Day guarantee?
Although we do not accept returns, MAISONCUSTOM will do everything in its power to make sure you are satisfied with your order. If you are unhappy with the item you received please reach out to info@MAISONCUSTOM.com and we'll do our best to make it right.- I'm trying to customize an item but it looks messy?
Do not worry, the instant customization tool may not work 100% of the time. You can continue with your order and we'll reach out to you to make sure the design is done properly before we engrave it.
- Will my custom design look exactly like in the preview illustrations?
Please note the previews are only for illustration purposes. The actual product you receive will look much better. The tool we use to display instant previews cannot be accurate 100% of the time, it just to give you a rough idea of the end product. But before we personalize your item, we make sure it'll come out looking perfect. That means we take the time to make any adjustments necessary, for example centering it properly, fixing spacing and sizing issues, etc.
- Do you have a coupon code?
MAISONCUSTOM offers $10 OFF your first order, simply use coupon code: HELLO at check out. We only carry quality items and have a stringent quality control department. All of the personalization and engraving is done in house, the items are hand-finished which makes for a premium product that cannot be discounted further.
- Do you offer free shipping?
We offer free shipping on orders over $150. MAISONCUSTOM has a flat rate shipping fee of $15 to USA and Canada for orders under $150.
- Do you offer quantity discounts?
MAISONCUSTOM is open to offering bulk pricing for orders of over 10 pieces (of the same item/design). For example, for corporate gifting, weddings, bridal showers, bachelor parties etc. Please reach out to info@MAISONCUSTOM.com with your inquiry.
- Where is MAISONCUSTOM based?
We are based in both Champlain, NY, USA and Montreal, QC, Canada.
Watch our state-of-the-art laser engraving machine in action & the end result
My oldest of two boys was getting married, I was tasked with helping to get the rehearsal dinner organized. One of the things I wanted to do, was make the toast memorable. I decided to order personalized champagne glasses. Not only were the champagne glasses etched beautifully, because of the great quality of the glasses, they will have them for every anniversary going forward. The keepsake box was also a nice touch to store the glasses in.
Thank you Maison for making the rehearsal dinner extra special!
Quality work and quick shipping. Very happy with my purchase!
I just received my order-a personalized set of Champagne Flutes for my Son’s Wedding. The quality is amazing and I was very pleased with the end results! The box they came in is also elegant! Long story short, my original package was misdelivered, I immediately contacted MAISON Custom, explained that I never received it, was concerned that a replacement order would not arrive in time. They were on it right away and I received it within a week. Exceptional customer service. Thank you so much! I know my Son and Daughter-in-law will love it!
Beautifully done. I would recommend your business to anyone in need of such items. Thank you!
The engraved set of glasses turned out beautiful and arrived within 1 week of ordering them. Very happy to have worked with this business :)
Love the engraved glasses and liquor decanter! They are special and for a very special person. Will purchase again. Side note when I received my items the box the arrived in was almost demolished so was a bit scared but the items were very well wrapped so there was no damage. Thank goodness.
Quick shipping and great quality.
This is a gift for my daughter and her fiancée. I think they will Love them. They are high quality as well as very classy looking. The case is great, well-made and will keep them safe for years to come. Thank you.
PS it was hard to get a good lighting for the picture to show them justice.
I ordered champagne flutes that were engraved for my sons upcoming wedding.
They turned out beautifully, and the customized packaging was an extra special touch.
Thank you so much for your prompt turnaround, and attention to detail.
I happened to see this on my instagram and had to order for an upcoming wedding I am attending. Shipping was fast and I am so happy with the outcome! It’s exactly as pictured. Thank you!
The champagne glasses that I ordered are beautiful
The gift box that I paid extra for came damaged.
I could not give it with the glasses at the bridal shower. I would like a refund for the box. There was no refund form with this purchase. This is my third attempt!
The set was stunning and the speed of delivery was great. I had a custom set made and delivered in under two weeks.
Very pleased with my personalized decanter/glasses. Even better than expected. The decanter is solid and heavy. So are the glasses, but not too heavy even for a dainty lady guest. Good purchase, and great service.
I bought a custom decanter and glasses to commemorate a friend who had died a couple years ago. The decanter and glasses have a nice hefty weight to them and look great.
Honestly, I think my brother in law will love the product. I just bought him the CARIBOU CROSSING bottle. His birthday is coming in september. I'm sure he will be emotional 65 years old!
Thank you.
Love the finished product with my own logo on it!
It was also done up very quickly and arrived in less than a week from ordering and was packaged very safely. Thanks!
Very impressed with the custom decanter and old fashioned glasses. High quality glassware and the custom engraving is fantastic! Incredibly fast delivery and the items were very well packaged for shipping to avoid any damage.
Decanter and glasses were professionally personalized and quality appears high end. I would have loved the option to step it up a notch with a custom case to store glasses and decanter. (Unfortunately this was not an option) Instead I purchased a nice box and custom cut the foam separately to support all items myself. Now it appears as a luxury gift!
Shipping was very fast! When I opened the box and unwrapped the bottles I was so happy to see how beautifully made they were. I loved mine and so did my brother when I gave him his for his birthday. Thank-you so much! Awesome work!👌🏽💯🥰
Got my husband a personalized decanter and was so impressed with the heavy quality, packaging and swift delivery that I ordered another one for a good friend! I’m interested in their other products especially knowing the quality that this company has.
