BBQ
The Sizzle - Personalized BBQ Tool Set
A personal detail. An everyday favourite.
Make it yours
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Standard Delivery:Nov 18 - Nov 23
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Expedited Delivery:Nov 16 - Nov 19
High-quality Bamboo and Stainless Steel.
Hand wash only.
Ships out within 3 Business Days. A tracking number will automatically be emailed to you once it ships.
Need a custom design or bulk order? We're happy to accommodate you. Just email info@maisoncustom.com or call toll free 1-800-396-0657
MAISON CUSTOM is a small family business based in the USA and Canada. We specialize in quickly producing and delivering premium quality personalized gifts that will be cherished for years to come.
THE MAISON POINT OF VIEW
Made to mean something.
The details
High-quality Bamboo and Stainless Steel.
The personal touch
A name, a date, a few words that only you would choose. Turn a thoughtful piece into something unmistakably personal.
Shipping Costs and Delivery Times
MAISONCUSTOM currently only ships to the USA and Canada.
Shipping cost is a flat rate of $15. All orders over $150 ship for free.
Please allow 5 to 7 days for your order to ship.
Delivery can take 2 to 7 business days depending on where you order from.
We ship orders from USA and Canada depending on where you are located.
MAISONCUSTOM works with a variety of shipping couriers and delivery companies including the ones listed below. We automatically send out the order with the best option available.
Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.
Keep in mind tracking information will be updated online one (1) business day after your order has been shipped.
Taxes
United States
There are currently no taxes or duties charged to orders delivered in the USA.
Canada
For orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to.
If it's been 7 business days since you received a tracking number and your order still hasn't arrived, please send an email to info@maisoncustom.com
Returns
Please note, due to the nature of personalized products, MAISONCUSTOM does not offer returns. We do have a 30-Day 100% Satisfaction Guarantee meaning we will do everything we can to make sure you are happy with your order. If you have any issues with an item you have received please reach out to info@MAISONCUSTOM.com within 30-days so we can make it right.
Below are some common concerns customers may have before making a purchase. If you have an additional questions feel free to email: info@MAISONCUSTOM.com
- How long will it take to receive my item?
99% of MAISONCUSTOM orders leave the warehouse within 24 hours. Once shipped, time in-transit will depend on your location and which carrier we used. Most orders are delivered within 3 to 8 business days.- What is your return policy?
Since of all the items at MAISONCUSTOM are sold personalized, they cannot be returned. Rest assured, we do have a 100% satisfaction guarantee though.- What is your 100% satisfaction 30-Day guarantee?
Although we do not accept returns, MAISONCUSTOM will do everything in its power to make sure you are satisfied with your order. If you are unhappy with the item you received please reach out to info@MAISONCUSTOM.com and we'll do our best to make it right.- I'm trying to customize an item but it looks messy?
Do not worry, the instant customization tool may not work 100% of the time. You can continue with your order and we'll reach out to you to make sure the design is done properly before we engrave it.
- Will my custom design look exactly like in the preview illustrations?
Please note the previews are only for illustration purposes. The actual product you receive will look much better. The tool we use to display instant previews cannot be accurate 100% of the time, it just to give you a rough idea of the end product. But before we personalize your item, we make sure it'll come out looking perfect. That means we take the time to make any adjustments necessary, for example centering it properly, fixing spacing and sizing issues, etc.
- Do you have a coupon code?
MAISONCUSTOM offers $10 OFF your first order, simply use coupon code: HELLO at check out. We only carry quality items and have a stringent quality control department. All of the personalization and engraving is done in house, the items are hand-finished which makes for a premium product that cannot be discounted further.
- Do you offer free shipping?
We offer free shipping on orders over $150. MAISONCUSTOM has a flat rate shipping fee of $15 to USA and Canada for orders under $150.
- Do you offer quantity discounts?
MAISONCUSTOM is open to offering bulk pricing for orders of over 10 pieces (of the same item/design). For example, for corporate gifting, weddings, bridal showers, bachelor parties etc. Please reach out to info@MAISONCUSTOM.com with your inquiry.
- Where is MAISONCUSTOM based?
We are based in both Champlain, NY, USA and Montreal, QC, Canada.
I ordered a custom design with a name and I was surprised it was so beautiful when it arrived. Thank you
My husband loved it. Durable
I was looking for a special gift for my brothers! This exceeded my expectations, the quality is very good, the engraving is wooow phenomenal! I am so grateful that they sent it wrapped 🙏🏼
I planned to give a gift from a personalized BBQ tools set and a Cutting board. I made an order on the website three days before the event. And this gift managed to arrive! Moreover, when filling out the delivery form, I did not check my address, which was the old one by default on my laptop and arranged the delivery. But after I wrote to customer support, they changed my delivery address, and the package was delivered accurately and on time. Also, the website is very convenient and informative. The cutting board is of high quality and beauty and looks great, even better than the photo on the website!
Most importantly, the person for whom it was intended really liked the gift! Thank you very much for your work! I would happily use your services in the future and would confidently recommend them to others.
The Sizzle - Personalized BBQ Tool Set
The Sizzle BBQ Box Set - "Never Forget The Difference You've Made"
Ordered “The Sizzle - BBQ Tool Set” for a friend who just moved into a new house. The customization on the box was very well done and the utensils are of high quality. It was very well-received.
Good quality and as ordered, will buy from them again
The Sizzle - Personalized BBQ Tool Set
Only thing missing was a knife
The Sizzle - Personalized BBQ Tool Set
Myranda went above and beyond to help when my package was stuck at customs. My dad loved his customized grill set it was great quality.
Thank-You Dave, I am totally impressed with your companies high quality custom work.
Product is accurately described and of good quality.
Love thesevitems thank you
The barbecue set and cutting board are just awesome. Made well and looks very professional. I’m sure my boys will love these Christmas gifts.
Ordered the monogrammed grill box and 4 old fashioned engraved glasses. My order came very quickly and perfect. Impressed with the quality and speed of delivery. Absolutely no complaints I would definitely order from this company again!
The Sizzle - Personalized BBQ Tool Set
Dad was floored when he examined this gift. Absolutely beautiful! Craftsmanship was a 10/10, custom hinges, and a sturdy well built box as well. Packaging was phenomenal multi wrapped to keep it safe. Only complaint is it didn’t come with my Father’s Day note for my dad.
Beautiful product! Thank you!
Looks better that the online photo, well made, sturdy, classy. I have found my standard gift for a man’s birthday.
I ordered 2 items for a retirement party and they were a HIT!! Original, personal and really good quality. Fantastic customer service as well. I'll be back before Christmas.
I ordered this as a gift for someone. Did it take forever to arrive? Yes but I understand the delay was because the Canada Post strike put other delivery companies far behind, so I can't blame Maison Customs for that. I know a lot of ppl are going to complain about the delay but it was a domino effect within the postal industry. The person I gave this item to as a gift absolutely LOVED it and I was very happy with my purchase! Would definitely order from them again!
Although my ordered item took 3-4 weeks longer than anticipated, once it finally arrived it was FABULOUS!!
Due to the postal strike, my order was delayed several weeks past Christmas. My exchange with Maisonneuve Custom reassured my concerns as it was a gift. The excellent craftsmanship and packaging made it a perfect lte gift. Many thanks.
The Sizzle - Personalized BBQ Tool Set
Very good quality
Excellent!
Désolée, je ne peux vous répondre. Je n'ai pas reçu mon achat. La compagnie Fedex me dit que ce fut livré et moi je ne l'ai jamais eu. Très déçue je trouvais l'idée excellente.
Bought the barbecue set for a friends birthday and he just loves it and he especially loves the box it came in as his name was engraved on it . He likes showing it off to friends Very well made and he looks forward to using it at every chance he gets on and off the grill. Will order more from this company great quality.
Wood was very nice tools were just the right size
