Asked for a date to be posted. No date.. the reason I purchased this was an anniversary gift with the date of wedding in on board and the names of the couple!! Very disappointed with this company…
We have placed several orders for custom cutting boards from Maison Custom over the past few months. We love there cutting boards and gift them to our customers. Their cutting boards are beautiful and very durable. We will defenatly be using them again in the future.
I ordered a custom walnut cutting board for a good friend and paid the surcharge for “expedited delivery.” More than a week passed and i got no notice that the item had even shipped. After sending an email to customer service, I got a response a couple of days later apologizing for the apparent fumble. The product finally arrived some 2.5 weeks after being ordered. It looks great but the company still hasn’t responded to my request for a refund of the expedited payment fee. I am hesitant to order anything else, despite really liking the product lines.
Wrote to the email address requesting a customization, which they told me could be done. I placed the order only for it to arrive incorrect. I reached out by email regarding the issue and did not receive a response.
Quality is good if you want something standard from their catalogue, but don’t expect the customization that they claim to offer