I ordered 7 cutting boards for Christmas this year
When I received them they were all beautiful and top quality
But one damaged
I reached out to the company and they immediately replied
They ask me to be patient because of the season
But they would take care of the issue
They did just that
I received my beautiful replacement board
With the way things are today
I am happy to see that there are companies like Maison Custom
That stand behind their goods with great customer service
David again I say thank you and God bless
Super easy to deal with and excellent delivery time frames. Most importantly the quality is impeccable.
I am so pleased with how the recipe engraved serving boards turned out. Beautifully done and the wood is high quality. Thank you! I cannot wait for my family to receive these. I will definitely use Maison Custom again. The customer service was very helpful to relay there was a bit of a delay due to the postal strike. Well worth the wait!
I never received my order. I ordered November 2024 and it is currently the end of January 2025. I haven’t received ANY information about my order other than that it won’t arrive for Christmas. I am disappointed and still not even sure what is going on, but this might be a scam. Order with caution.
My second purchase. Extremely pleased. Gifts for my children as a Christmas cookie remembrance for years to come.