Customer Reviews

Based on 673 reviews
Defective product, no reply from customer serv

I received my customized cutting board, and the stain was clearly not done correctly. It appeared it had been sanded around the engraving and then not fixed. I've emailed multiple times with no response. I called and spoke to someone who said I'd get a reply from my email within a day (it's been weeks now), called again and left a voice mail. Still nothing. It is very disappointing because it was a gift for a friend for a retirement party that has come and gone. I hate to have to go public like this, but it's a last resort to try to get this resolved

Gorgeous Cutting/Charcuterie Boards

I ordered three engraved cutting/charcuterie boards, from Maison Custom, for my siblings birthdays. I placed the order on June 3/24. I contacted them just to ensure that the image, that I wanted engraved on the boards, had been received. The gentleman I spoke with ensured me the image was okay and apologized for the delay but explained they were crazy busy due to a social media post (which had gone viral) and Father’s Day just around the corner. I explained that I wasn’t in a rush for the boards and thanked him for his help. A few days later, I received an email from Maison Custom indicating that my shipping had been upgraded and I would receive my items Monday, June 17, 2024. The boards were delivered before noon on June 17th. They were well packaged and absolutely gorgeous. The two recipes (one in our grandmother’s writing and the other in our mother’s handwriting) look fabulous and are a touching reminder of two amazing women who mean the world to us. I can’t wait to give them to my siblings - they will be thrilled.
Thank you Maison Custom for creating such a beautiful, unique and useful gift.

Debora Foster
Engraved Charcuterie Board

A beautiful, dark walnut charcuterie board personalized with friends’ names. Very pleased with the product - it will make a lovely gift. Highly recommend.

Amy M.
Great gift!

Purchased as a gift for a recently married couple. They loved it!

Lawrence Cain
Exceptional quality

Maison Custom produced a beautiful custom charcuterie board for us. The finished product exceeded our expectations, and was produced exactly to our specifications. We will definitely be ordering custom gifts from them in the future.